Safety Standards & Code Compliance

Suspect a gas leak or CO leak?

Leave the building immediately. Do not turn lights or appliances on or off. From outside, call:

  • · 911 — for any health symptoms or active emergency
  • · FortisBC emergency line: 1-800-663-9911 — gas leaks
  • · Us, after the area is safe: 604-359-1081

A boiler is a controlled combustion appliance. Properly installed and maintained, it's one of the safest heat sources in your home. Improperly installed or neglected, it can be one of the most dangerous. We hold ourselves to a higher safety standard than the code requires.

Our safety commitments

Built into every install, repair, and maintenance visit.

CSA B149.1 compliance

Every installation meets or exceeds the current Canadian gas installation code.

Combustion analysis on every job

Calibrated analyzers measure CO, O₂, CO₂, and stack temperature on every install and tune-up.

CO awareness testing

We check ambient air CO levels in mechanical rooms before leaving the site.

Pressure relief valve testing

Tested on every install and during annual maintenance.

Gas leak testing

Soap-test or electronic-detect every new connection. Documented in writing.

Venting verified to manufacturer spec

No "close enough" — we check pitch, length, terminations, and clearances.

Low-water cut-off when required

Installed on every boiler that doesn't have it integrated by the manufacturer.

Permit + inspection coordination

Every install pulls a gas permit. We schedule the TSBC inspection ourselves.

Codes & standards we follow

CSA B149.1 Natural Gas & Propane Code

The Canadian standard for installation of gas appliances, piping, and venting. Current edition: B149.1-25.

CSA B214 Hydronic Heating Installation Code

Governs distribution piping, manifolds, pumps, expansion tanks, and air separation.

BC Building Code Part 7 — Plumbing

Governs adjacent plumbing work including pressure relief drainage, condensate disposal, and isolation valves.

BC Gas Safety Regulation

Provincial law requiring TSBC licence for gas work and permit pulls for new installations.

CSA 6.19 Carbon Monoxide Alarms

Standard governing CO alarm placement and performance, referenced in the BC Building Code.

Manufacturer Installation Manuals

Always installed exactly to manufacturer spec — code is the minimum; the manufacturer manual takes precedence where stricter.

Boiler safety in your home

Simple steps every homeowner with a gas boiler should follow.

CO detectors are required

BC Building Code requires a CO alarm within 5m of any sleeping area when a fuel-burning appliance is present. Replace every 7-10 years.

Don't block intake/exhaust vents

Keep at least 3 feet clear around outdoor intake and exhaust terminations. Don't store anything within the appliance's combustion air zone.

Yellow flame = problem

A healthy gas flame is mostly blue. Yellow, orange, or sooty flames indicate incomplete combustion — call us immediately.

Annual maintenance keeps it safe

Annual service catches CO leaks, dirty burners, blocked condensate drains, and venting issues before they become emergencies.

Red flags — call us immediately

If you notice any of these, don't wait for your next scheduled maintenance:

Sweet, dizzy, or flu-like symptoms when boiler runs (possible CO leak — call 911)
Soot or staining around the boiler or vent
Yellow/orange/wavering pilot flame
Persistent smell of gas (call FortisBC: 1-800-663-9911)
Water or condensate pooling at the boiler base
Boiler short-cycling repeatedly (on/off every few minutes)
Banging, kettling, or unusual noises during operation
Error codes that clear themselves and recur
Call 604-359-1081 — emergency dispatch

Book a safety inspection of your boiler

Combustion analysis · CO check · Venting verification · $199

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After-Hours Emergency604-359-1081