Vaillant F.27: Flame Simulation Fault
What the Vaillant F.27 error code means, what causes it, and why it's a job for a licensed BC gas technician — not a DIY reset.
Severity
Critical — stop using the boiler
Gas safety first
This fault involves gas, combustion or venting. If you smell gas (rotten-egg odour), hear hissing, or feel unwell, leave the building immediately and call 911 or FortisBC at 1-800-663-9911 from outside. Do not flip switches or relight anything. For all other cases, switch the boiler off and call a licensed gas technician.
What the Vaillant F.27 error code means
The control still detects a flame signal when the gas valve is closed and there should be no flame. This is a safety-critical fault — the boiler locks out rather than risk uncontrolled combustion.
On Vaillant ecoTEC plus and ecoTEC exclusive condensing boilers & combis, F.27 is a flame failure. It is a protective response — the boiler is telling you something needs attention, and the safe, lasting fix is a proper diagnosis rather than repeated resets.
Symptoms you may notice
- Boiler fires briefly then shuts down
- Intermittent heat or hot water
- Short-cycling with lockouts
Common causes of Vaillant F.27
Why this is not a DIY fix
Loss-of-flame and false-flame faults point to the flame-rectification circuit, a dirty flame sensor, a failing gas valve, or unstable combustion. Confirming the cause needs live flame-current (microamp) readings and combustion analysis — instrumented gas work reserved for licensed technicians.
In British Columbia, gas work must be performed by a TSBC-licensed gas fitter. GasBoilers.ca — a CanroHeat division — sends Red Seal–certified, gas-licensed technicians who diagnose the true cause, repair it correctly, and verify safe operation before they leave.
How our technicians diagnose & repair it
- 1Measure flame-rectification current (microamps) during firing
- 2Clean or replace the flame-sensing electrode and check its ground path
- 3Inspect the burner and heat exchanger for sooting or fouling
- 4Verify gas pressure and re-run combustion analysis
Related Vaillant codes
Vaillant F.27 — FAQ
What does the Vaillant F.27 error code mean?
The control still detects a flame signal when the gas valve is closed and there should be no flame. This is a safety-critical fault — the boiler locks out rather than risk uncontrolled combustion. On Vaillant ecoTEC plus and ecoTEC exclusive condensing boilers & combis, this is categorised as a flame failure.
What causes Vaillant F.27?
The most common causes are: Gas valve not closing fully; Moisture or condensate in the flue affecting the flame sensor; Faulty flame-sensing electrode or PCB. A licensed technician confirms which one applies before any part is replaced.
Can I fix Vaillant F.27 myself?
No. Loss-of-flame and false-flame faults point to the flame-rectification circuit, a dirty flame sensor, a failing gas valve, or unstable combustion. Confirming the cause needs live flame-current (microamp) readings and combustion analysis — instrumented gas work reserved for licensed technicians. Repeatedly resetting the boiler without fixing the root cause can be unsafe and can cause further damage. Call GasBoilers.ca at 604-359-1081 for a licensed diagnosis.
Is the Vaillant F.27 error code dangerous?
It can be. This fault involves combustion, gas or venting. If you ever smell gas, leave the building immediately and call 911 or FortisBC at 1-800-663-9911 from outside. Otherwise, switch the boiler off and book a licensed technician.
How much does it cost to fix Vaillant F.27 in Greater Vancouver?
Cost depends on the root cause and any parts needed. We start with a flat-rate diagnostic, then quote the repair before any work begins — no surprises. Call 604-359-1081 for current pricing and same-day availability.
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